Privacy Policy

Last updated: September 19, 2026

This Privacy Policy explains how Promessee collects, uses, and shares personal information when you visit our store, create an account, place an order, contact customer service, or otherwise interact with us.

Information we collect

Depending on how you use the store, we may collect contact details, billing and shipping information, order and transaction information, account details, communications with us, device and browser information, and information about how you use the website.

How we use information

• To process payments, fulfill orders, provide tracking, and support returns.
• To provide customer service and respond to product or order questions.
• To maintain customer accounts and improve the shopping experience.
• To detect fraud, protect the store, and comply with legal obligations.
• To send marketing communications where permitted and subject to your preferences.

Service providers

We use Shopify and may use payment processors, fulfillment providers, carriers, analytics providers, marketing platforms, and other service providers that process information as needed to provide their services.

Cookies and advertising

The store may use cookies and similar technologies for essential functionality, analytics, personalization, and advertising. Depending on where you live, you may have rights to opt out of certain sharing or targeted advertising.

Visit Your Privacy Choices to use available opt-out controls.

Your rights

Depending on your location, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information, and to opt out of certain uses. These rights may be subject to legal exceptions and identity verification.

Security and retention

We use reasonable safeguards, but no method of transmission or storage is completely secure. Information is retained as needed for orders, customer accounts, legal obligations, dispute resolution, fraud prevention, and other legitimate business purposes.

Children

The store is not intended for children below the age at which they can legally enter into an online purchase in their jurisdiction, and we do not knowingly seek to collect personal information from children for independent use of the store.

Changes

We may update this policy as our practices, services, or legal requirements change. The current version will be posted on this page with an updated date.

Contact

For privacy questions or requests, email support@promessee.com. You can also review our Privacy & Data page.

Customer service phone: +1 (302) 208-5283

WhatsApp: WhatsApp