Terms of Sale

Last updated: September 19, 2026

These Terms of Sale apply when you purchase products from Promessee.

Product selection

Review the product description, images, variant, color, size, and available size guide before ordering. Sizing may vary by style.

Price and discounts

The price shown at checkout is the amount charged before any separately displayed tax, shipping, or other lawful charge. Compare-at prices, event prices, and discounts are displayed when applicable and may change.

Availability

Inventory and variants can change quickly. If an item becomes unavailable after an order is submitted, we may cancel the affected item and refund the applicable amount.

Order acceptance

An order is not final until accepted and successfully processed. We may refuse or cancel orders for payment issues, listing errors, suspected fraud, inventory problems, or legal and operational reasons.

Delivery

Shipping and tracking are governed by our Shipping & Delivery page. Delivery estimates are not guarantees unless explicitly stated.

Returns and refunds

Returns and refunds are governed by our Refund Policy, including the 30-day request window for eligible items.

Customer responsibility

You are responsible for providing accurate contact, billing, and shipping information and reviewing your order before purchase.

Contact support

Questions about this policy or your order? Email support@promessee.com.

Customer service phone: +1 (302) 208-5283

WhatsApp: WhatsApp