Terms of Service

Last updated: September 19, 2026

These Terms of Service govern use of the Promessee website, customer account, products, content, and related services.

Store use

Use the store lawfully and provide accurate information when ordering or creating an account. Do not misuse the website, interfere with its operation, or attempt unauthorized access.

Products and information

We work to present descriptions, colors, measurements, prices, and images accurately. Screen settings, supplier information, manufacturing variations, and product updates can affect appearance or measurements.

Orders

Submitting an order does not guarantee acceptance. Orders may be canceled or limited for inventory issues, pricing errors, suspected fraud, payment issues, legal requirements, or legitimate operational reasons. If a paid order is canceled, the applicable amount will be refunded.

Pricing and promotions

Prices and promotions can change. Discounts may have eligibility rules, expiration dates, product exclusions, quantity limits, or other terms.

Payments

Payments are processed through Shopify and supported payment providers. You agree to provide accurate billing information and authorize applicable charges.

Shipping, returns, and privacy

Our Shipping & Delivery, Refund Policy, and Privacy Policy form part of these terms.

Third-party services

The store may use services from Shopify, payment providers, carriers, analytics providers, and social platforms, each of which may have separate terms and privacy practices.

Changes

We may update these terms when the store, services, or legal requirements change.

Contact support

Questions about this policy or your order? Email support@promessee.com.

Customer service phone: +1 (302) 208-5283

WhatsApp: WhatsApp